1. Accepted payment methods
To guarantee you a simple and secure shopping experience, we accept the following payment methods:
Credit and debit cards: We accept Visa and MasterCard. Throughout the payment process, your card information is fully encrypted and processed securely.
2. Transaction security
All payments made on our site are protected by advanced encryption technology. Information is transmitted securely and is never stored or shared with unauthorized third parties. We use anti-fraud verification systems to ensure that every transaction is legitimate and secure.
3. Currency and taxes
All prices displayed on the website are in EUR and include applicable taxes and fees. No additional charges will be added at checkout. The total amount due will be clearly displayed on the payment page before order confirmation.
4. Processing times
Once payment is processed, you will receive a confirmation email containing the order number, transaction details, and an electronic receipt. Orders are typically processed within 1 to 3 business days.
5. Refunds
If your return or cancellation is approved, the refund will be issued via the same payment method used for your order. Processing times may vary depending on your bank, but refunds are typically processed within 1 to 3 business days after return confirmation.
6. Contact
If you have any questions about payment methods or need help with your transaction, please contact our customer service:
Store Name: Cozicentro
Tel: +351 239 494 697
E-mail: info@cozicentro.com
Address: Rua Vales da Pedrulha, R. da Zona Industrial da Pedrulha 2, 3025-027 Coimbra, Portugal
Service time: Monday to Friday, 9:00 AM to 6:00 PM (CET)